Interserver.net Review – Is This $2.50 Hosting Worth It?

The InterServer server is a comprehensive solution that can manage small websites for beginners and professionals alike. You can host small online shops, business websites, blogs, portfolios, etc. Once your site becomes popular, you can upgrade. You can boost and protect your website using InterServer’s powerful servers and plentiful resources. InterServer is an excellent choice in terms of price, but the support could be better. Let’s take a look at the InterServer hosting service today.

Interserver.net overview

As a web hosting company, InterServer’s goal is to provide its customers with a unique one-stop shop. The company started hosting websites in 1999 and now offers shared, dedicated, quick, and cloud hosting. Hosting is not the only thing InterServer offers. You can also have a domain name, email address, and website builder.

For each host we review, we test its customer service, speed, uptime, and overall usability to help determine which is best for your business.

Types of hosting availableASP.Net Hosting, Boost Web Hosting, Email Hosting, cPanel Hosting, Student Hosting, Website Builder, E-Commerce, Blog Hosting, Standard Web Hosting, Reseller Hosting.
Price RangeStarting at $ 8/mon to onward
Free SSL CertificateYes
Free Professional EmailYes
Storage30 GB (VPS) to 2000 GB (Dedicated)Plans are available
Specific OffersSiteBuilder, Unlimited Domains, Weekly Backups, Cloudflare CDN, 1-Click Installs for 450+ Cloud Apps, 99.9% Uptime Guarantee, InterProxy Caching, Intershield Security, Unlimited Email Accounts, Unlimited Storage, 99.9% Uptime Guarantee.
Speed and Uptime457 ms and 99.99% uptime
Best forAll types of small websites, from beginners to professionals

Interserver.net  Key Features

  • Interserver Uptime and Speed

InterServer hosted our site for over a month without downtime; that’s remarkable. Moreover, the homepage had few images and pages. We didn’t do any optimizations or use any cache plugins. We imported a dummy site and only activated the required plugins.

Our website was fast for a hosting plan that is so affordable. Further optimizing your website can improve its speed. Caching plugins can help you do this. Note that speeds may vary depending on the number of plugins you use and the traffic on your website; we only tested with a couple of plugins activated, and the result was phenomenal.

  • Easy-to-use hosting management

InterServer is as simple as it gets. Upon purchasing a domain, it’s automatically activated and is pre-installed with SSL certificates. Furthermore, WordPress (or any CMS) is very easy to install. It’s just a matter of using Softaculous from cPanel. However, specific requirements apply. Upon first glance, you’ll notice that design and usability are not the company’s focus. The interface for managing web hosting hasn’t changed much.

  • InterServer Customer Support

Customers can contact InterServer via a variety of methods. The company offers phone, chat, and email support. As a hosting company, the team at InterServer understands that the most important thing is customer service. You can submit a support ticket for your hosting services if you encounter difficulties. The response time from support is speedy, although it may take a bit longer depending on your time zone.

  • InterServer Security Options

Security is a top priority for InterServer. To secure your website data, they offer their advanced security solution, “InterShield Security.” How does this work? In addition to blocking web attacks, it has a machine learning firewall and a firewall database to protect against in-house attacks.

These measures pro-actively protect your website against attacks. They also offer free automatic backups of your website, so if anything were to happen, you could restore it from a previous backup.

InterServer.net Pricing and Plans

From a price perspective, InterServer is one of the most affordable companies I’ve dealt with. I was glad to see that InterServer takes the honest approach; no attempt at upselling or hidden setup fee was detected.

InterServer’s Price Lock Guarantee is yet another way the company sets itself apart from competitors. Other hosts entice you with low entry prices but charge up to four times as much for renewals. InterServer does not have this problem. You sign up for one price, and that’s the price you pay.

  • A shared hosting plan for Linux or Windows is $2.50/month and includes Unlimited ULTRA SSD Storage, Unlimited Email Accounts, 450+ Cloud Apps, and Intershield Protection.
  • Basic VPS plans start at just $6.00 per month with 2 GB RAM and 30 GB SSD storage, multiple operating systems, cPanel or Direct Admin access, and unlimited support.
  • Dedicated servers are available for $44.00/month with Xeon E3-1230, 32 GB memory, 2000 GB hard drive, Hardware Replacement Guarantee, and Unlimited Support.

 Pros and Cons of using InterServer.net Hosting

Pros

The pros of InterServer are pretty impressive. But let’s explore them in more detail.

  • Website migration for free

It is unlikely that every business that joins InterServer will build a brand new website. Several currently operate on different platforms and will have to transfer those to InterServer.

InterServer provides that service at no charge as well. A web host provider that offers free migration is something we always appreciate. It makes things easier when moving your site.

  • No-cost email accounts

You can get a free email account with InterServer. Moreover, these accounts are unlimited, with no end-user cap. Besides branding your business, you also save money on this service’s monthly bill. In other words, creating branded email accounts does not require using third-party services, such as Google Workspace.

  • Live chat support 24×7

Adding a live chat option to a business website is essential. In addition to being one of the fastest ways to contact customer support, it dramatically impacts customer satisfaction.

A live chat service was available day and night at InterServer, and customer service representatives responded within minutes. We gathered all the information we needed despite the customer specialist’s misspellings. In general, we were satisfied with the experience. InterServer offers live chat, phone support, email support, and a knowledge base in addition to live chat.

  • Stable speed of 457 ms

Choosing a host is also based on factors like uptime and speed. Search engines penalize slow-loading websites, but visitors will abandon them if they have to wait. The company claims to optimize its service for users to provide fast website speeds. As a test, we built a site on their platform. They seem to have a point. In the last 6 months, InterServer has averaged 457 ms.

  • Intershield Free SSL Security

InterServer offers free SSL certificates with all of its hosting plans. Providing additional security at no cost will go a long way toward improving your customer’s trust. Without SSL, Google may flag your site as insecure, which can drive potential customers away at the beginning of your project.

Additionally, InterServer is secured by Intershield. InterServer’s security system performs several vital security functions, including:

  • Virus scans
  • Machine learning-based firewall
  • Web attack prevention
  • Database of in-house malware
  • Site builder for free

InterServer also includes free of charge the website builder SitePad with your subscription. Business owners that have not migrated a site onto the service will benefit from this. New business owners can build their website and host it on the same platform.

  • Simple Dashboard and cPanel

The client area of InterServer is modern and user-friendly. You can log in to InterServer’s client area via cPanel, a popular dashboard interface with many hosting providers. Initially, you’ll notice that the cPanel main page looks very crowded. To begin with, it might even appear confusing.

The search for what you need doesn’t have to be endless. A search bar at the top makes it easy to locate a particular function. You can immediately locate anything in cPanel by typing it into the search bar. Many services use cPanel for a good reason. Its layout and search function make it easy to use for anyone.

  • Unlimited SSD storage

Most hosting companies limit your space per plan, but InterServer does not set such limits. Your website can only hold a certain amount of information since you’re paying more. Shared hosting plans include unlimited SSD storage.

  • 30-Day Refund Policy

Web hosts should always stand behind their service and provide no-risk situations to new subscribers. The 30-day money-back guarantee offered by InterServer allows new subscribers to test the company’s customer service, uptime, and speed before deciding to subscribe.

  • High Uptime – 99.95%

A web hosting provider’s uptime is crucial when choosing a service. It’s vital to ensure that the service you pay for keeps your website online, and not just keeps it online.

We test all the hosts we review on our end despite their claim of 99.9% uptime to provide you with as much valuable and accurate information as possible. During the last six months, our interserver site had an uptime of 99.95%, which is quite acceptable.

Thanks to InterServer’s 99.9% uptime guarantee. In other words, they promise 99.9% network uptime during the entire month (exclusive of maintenance). Should they not meet their guarantees, they will issue credits.

 Cons

Now let’s evaluate InterServer’s shortcomings.

  • Domains are not free

InterServer sells domain names but does not offer free domains. Domains aren’t free, but InterServer offers them at discounts on various platforms, including GoDaddy.

  • Lack of data centers

The physical location of data centers can significantly influence your website’s speed and availability. As a result, information will take longer to reach users if the server is far away. The site loads slower by downloading data from more locations, resulting in a poorer user experience.

InterServer currently houses its servers in four data centers located in the US:

  • 3 in Secaucus, New Jersey
  • 1 in Los Angeles.

In comparison, some hosts have over twenty data centers around the world. InterServer might not be the right solution for you if you live outside the US or if most of your website traffic comes from non-US visitors.

InterServer.net Customer Support

Having round-the-clock technical support is crucial if you are new to the business and working with website hosts. It is therefore essential to find a hosting company that offers 24-hour support and customer service. InterServer is the ideal host to see in this regard.

InterServer  offers its audience the following levels of customer support and technical support:

  • InterServer offers 24/7/365 phone support, live chats, forums, and email.
  • Support is available through the InterServer website with a single click.
  • The FAQs will help you find your way around the issue.
  • On the website, you can find guidelines to solve common problems.

Furthermore, InterServers’ customer support is highly responsive. The task of the team is to identify and solve your problems. A live chat feature and a toll-free number are available 24×7 to solve any problem.

  • Contact number:   (877) 566-8398
  • Access to support team: 24/7
  • Mailing address: PO BOX 1707, Englewood Cliffs, NJ 07632
  • Email address: billing@interserver.net

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Final Thoughts:

You’ll get fast speed and quality service when you use InterServer. Email and site migration is free bonuses as well. With InterServer, you can create a website, set up an email account, and host the site. Its loading times have also been impressive. Despite InterServer’s inconsistent uptime, results have improved recently. However, InterServer does offer domains at a discount, so it shouldn’t matter too much.

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